Terms and conditions2018-02-13T13:10:06+00:00

Terms and conditions

Website Development, hosting, domain names and more

This agreement is made between Maciver Project Services Ltd, a limited company registered in Scotland with company number SC300931 and VAT Registration Number GB 883 0785 91, with the registered office 17-21 East Mayfield, Edinburgh, EH9 1SE ("MPS"), and you the customer ("Customer").

This Agreement shall be governed by Scottish Law.

Use of our website

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Maciver Project Services Ltd's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Maciver Project Services’ or 'MPS' or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 17-21 East Mayfield, Edinburgh EH9 1SE. Our registration number is SC300931. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Scotland.

This privacy policy is for this website; maciverprojectservices.co.uk and served by Maciver Project Services Ltd SC300931 registered at 17-21 East Mayfield, Edinburgh EH9 1SE, and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) and the PECR (Privacy and Electronic Communications Regulations).

This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhered to. Additionally it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer / device in order to serve it to you. Our contact information is provided if you have any questions.

The DPA & GDPR May 2018

We and this website complies to the DPA (Data Protection Act 1998) and already complies to the GDPR (General Data Protection Regulation) which will be enforceable from May 2018. We may update this policy accordingly after the completion of the UK’s exit from the European Union.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.

Website Visitor Tracking

This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Downloads & Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third party anti virus software or similar applications.
We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti virus software or similar applications.

Contact & Communication With us

Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.

Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in ‘The policy’ above.

Email Mailing List & Marketing Messages

We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The policy’ above. Subscribers can unsubscribe at any time by sending an email with ‘Unsubscribe’ in the heading to admin@maciverps.co.uk.

External Website Links & Third Parties

Although we only  include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. External links may include clickable text / banner / image links to other websites etc.

Shortened URL’s; URL shortening is a technique used on the web to shorten URL’s (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and may include www.bit.ly links. Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

MPS Digital Services

Acceptance

It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote, then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.

Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.

Charges and payment

Charges for services to be provided by MPS Digital are defined in the project quotation that the Client receives via e-mail. Quotations are valid for a period of 30 days. MPS Digital reserves the right to alter or decline to provide a quotation after expiry of the 30 days.

Unless agreed otherwise with the Client, all website design services require an advance payment of a minimum of thirty three (33) percent of the project quotation total before the work is supplied to the Client for review. A second charge of thirty three (33) percent is required after the development stage, with the remaining thirty four (34) percent of the project quotation total due upon completion of the work and the live site has been signed off.

Payment for services is due by cheque or bank transfer. Cheques should be made payable to Maciver Project Services Ltd and bank details will be made available on invoices.

Invoices will be provided by MPS and are normally sent via email. Invoices are payable within 30 days. Accounts that remain unpaid thirty (30) days after the date of the invoice will be assessed a service charge in the amount of the higher of one and one-half percent (1.5%) or £30 per month of the total amount due.

The Client agrees to reimburse MPS Digital for any additional expenses necessary for the completion of the work. Examples could include stock photography, fonts, logo design etc. We will provide details and quotations for approval in advance.

Client Review

MPS Digital will provide the Client with an opportunity to review the appearance and content of the website during the design phase and once the overall website development is completed. At the completion of the project, such materials will be deemed to be accepted and approved unless the Client notifies MPS Digital otherwise within ten (10) days of the date the materials are made available to the Client.

Turnaround Time and Content Control

MPS Digital will install and publicly post or supply the Client's website by the date agreed with the client upon MPS Digital receiving initial payment. In return, the Client agrees to delegate a single individual as a primary contact to aid MPS Digital with progressing the commission in a satisfactory and expedient manner.

During the project, MPS Digital will require the Client to either provide website content; text, images, movies and sound files, or approve the brief for the development of content, text, images, movies and sound files as outlined in the quote and sign off the completed content without undue delay for inclusion in the website.

Failure to provide content or sign off content provided by us within a two week period after requested may delay the delivery date. Please consider this when approving the start of the project.

MPS Digital provides a content management system that allows the Client to update content as required. MPS Digital reserves the right to quote for any work in changing the content at the Client’s request.

MPS Digital cannot accept responsibility for any post-placement alterations caused by a third party occurring to the Client's pages once installed. Such alterations include, but are not limited to additions, modifications or deletions.

Web Browsers

MPS Digital makes every effort to ensure websites are designed to be viewed by the majority of visitors. Websites are designed to work with the most popular current browsers (e.g. Firefox, Internet Explorer, Google Chrome, Safari). The Client agrees that MPS Digital cannot guarantee correct functionality with all browser software across different operating systems.

MPS Digital cannot accept responsibility for web pages which do not display acceptably in new versions of browsers released after the website have been designed and handed over to the Client. As such, MPS Digital reserves the right to quote for any work involved in changing the website design or website code for it to work with updated browser software.

Default

Accounts unpaid thirty (30) days after the date of invoice will be considered in default. If the Client in default maintains any information or files on MPS Digital's Web hosting space, MPS Digital will, at its discretion, remove all such material from its web hosting space. MPS Digital is not responsible for any loss of data incurred due to the removal of the service. Removal of such material does not relieve the Client of the obligation to pay any outstanding charges assessed to the Client's account.

Termination

Termination of services by the Client must be requested in a written notice and will be effective on receipt of such notice. E-mail or telephone requests for termination of services will not be honoured until and unless confirmed in writing. The Client will be invoiced for design work completed to the date of first notice of cancellation for payment in full within thirty (30) days.

Indemnity

All MPS Digital services may be used for lawful purposes only. You agree to indemnify and hold MPS Digital harmless from any claims resulting from your use of our service that damages you or any other party.

Copyright

The Client retains the copyright to data, files and graphic logos provided by the Client, and grants MPS Digital the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is further responsible for granting MPS Digital permission and rights for use of the same and agrees to indemnify and hold harmless MPS Digital from any and all claims resulting from the Client's negligence or inability to obtain proper copyright permissions. A contract for website design and/or placement shall be regarded as a guarantee by the Client to MPS Digital that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.

Design Credit

A link to MPS Digital will appear in either small type or by a small graphic at the bottom of the Client's website. If a graphic is used, it will be designed to fit in with the overall site design. If a client requests that the design credit be removed, a nominal fee of 10% of the total development charges will be applied. When total development charges are less than £2000, a fixed fee of £200 will be applied. The Client also agrees that the website developed for the Client may be presented in MPS Digital's portfolio.

Web hosting

It is a condition of services that hosting is provided by MPS Digital. Refer to the Web Hosting Terms and Conditions for specific details.

Liability

MPS Digital hereby excludes itself, its Employees and or Agents from all and any liability from:

  • Loss or damage caused by any inaccuracy;
  • Loss or damage caused by omission;
  • Loss or damage caused by delay or error, whether the result of negligence or other cause in the production of the web site;
  • Loss or damage to clients' artwork/photos, supplied for the site. Immaterial whether the loss or damage results from negligence or otherwise.

The entire liability of MPS Digital to the Client in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the charges paid for the Services under this Agreement in respect of which the breach has arisen.

Severability

In the event any one or more of the provisions of this Agreement shall be held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be unimpaired and the Agreement shall not be void for this reason alone. Such invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision, which comes closest to the intention of the parties underlying the invalid.

Production quotes and costs

All quotes are free and valid for thirty (30) days unless otherwise agreed or stated. Acceptance of a quotation and/or issue of a purchase order from the client, is acceptance and agreement of the Terms and Conditions stated below, which forms the contract between MPS Digital and the client.

Costs will be discussed during initial meetings between the client and MPS Digital. Costs will be relative to the valid quotation provided upon request. Costs will be dependent on the type and length of the production, as well as time spent on pre-production, production and post-production. Any additional costs to the production will be notified, agreed in writing and charged accordingly to the client.

Production fees are exclusive of disbursements and expense items such as messenger services, postage, overseas telephone charges, colour photocopying, photography and prints, disc or tape duplications, creation of audio and video streaming files, travel, accommodation, subsistence, and similar items which will be invoiced to the client on the relevant project, or separately as necessary.

If a project requires additional content, this is, in effect, a contract change. An amendment will be made to the original contract and, once approved, becomes contractually binding. E-mail correspondence shall be sufficient to prove changes to agreements for the form and content of programmes.

MPS Digital will not commence work on any project until a signed purchase order or equivalent document or email has been provided by the client.

Unless agreed otherwise, MPS Digital reserves the right to request 50% (exclusive of VAT) of the invoice as a deposit which must be paid after terms of contract are agreed and at least 14 days prior to commencement of any work. The remaining 50% shall be payable on completion of the project. In relation to specific contracts, these figures or terms may be varied as set out in the respective contract.

Notice of Cancellation or Termination

Prior to commencement of production: In the event of cancellation of a service or termination of the agreed contract, in whole or part, by the client, MPS Digital reserves the right to make the following cancellation/termination charges. Cancellation by the client with less than 48 hours notice may result in up to 50% of total charge minus any deposit paid. Cancellation by the client prior to 48 hours notice may result in a charge being made to cover costs already incurred. Cancellation by the client when the production has commenced, or with less than 48 hours notice, may result in up to 100% of the total charge being made.

MPS Digital reserve the right to cancel or terminate a contract if:
a). You or your organisation becomes insolvent or subject to bankruptcy proceedings.
b). The reputation of MPS Digital and anyone connected with MPS Digital could be damaged.

The client may terminate the contract at any time by written notice of termination, and on settlement of account. When the client terminates the contract, they will remain liable to pay in full for all work previously undertaken and in progress by MPS Digital unless any other written agreement is reached in advance.

Publication

A project will only be publicly released by MPS Digital and the client once both parties (MPS Digital and the client) approves all content as complete and satisfactory and confirms this in writing. Clients are not permitted to release any form of preview/work-in-progress content to the public or their end user without express permission from MPS Digital.

MPS Digital reserves the right to refuse to use, publish or broadcast any information it considers obscene or morally unsuitable or which would breach copyrights, or which is libellous, defamatory or illegal. Should such a submission occur, the client will be advised which information was deemed unsuitable and requested to amend the information. If the client can show good reason to use the “unsuitable” information, its inclusion may be considered.

Liability

MPS Digital shall be under no liability if unable to carry out any provision of the contract for any reason beyond its control including (without limiting the foregoing) Act of God, legislation, war, fire, flood, drought, failure of power supply, lock-out, strike or other action taken by suppliers or owing to any inability to procure materials required for the performance of the contract. During the continuance of such a contingency the client may, by written notice to MPS Digital, elect to terminate the contract and pay for work done and materials used but subject thereto shall otherwise accept delivery when available.

MPS Digital cannot be held liable for loss or damage caused as a result of third party action or failure.

Copyright and ownership

In alignment with UK law, when a client asks or commissions another person or organisation to create a copyright work, the first legal owner of copyright is the person or organisation that created the work and not the commissioner or client, unless otherwise agreed in writing. For productions commissioned, Maciver Project Services Ltd assigns joint copyright/ownership and in perpetuity usage license for all platforms and territories. If you require full copyright and ownership of your material, please contact us to discuss arrangements and terms in writing.

In consideration of, and subject to, the final payment of full fees due to MPS Digital by the client, MPS Digital hereby assigns to the client with an in perpetual, worldwide license to use the accompanying image(s) , sound(s) and video(s) (collectively, “Media,”) for permitted commercial purposes, defined as:
– video, broadcast, theatrical
– advertising, promotion and industry/company communications
– as part of a commercial website for promotional or other communication purposes

The client may not resell, relicense, redistribute without express written permission from MPS Digital. Use as a derivative work, and reselling or redistributing such derivative work is prohibited. Media may not be used in a pornographic, obscene, illegal, immoral, libellous or defamatory manner. Media may not be incorporated into trademarks, logos, or service marks.

MPS Digital retain the right to use any content of the project or video (in part or in full) in perpetuity and in any medium for the purpose of MPS Digital promotional use, unless otherwise agreed in writing with the client.

Any confidential or proprietary information which is acquired by MPS Digital from a client, company, person or entity will not be used or disclosed to any person or entity, except when required to do so by law. If required, MPS Digital will sign and adhere to the conditions of any Confidentiality Agreement used by the client. Likewise, the client shall keep confidential any methodologies and technology used by the MPS Digital to supply of the product(s) or service(s).

Unless otherwise agreed in writing, the client accepts MPS Digital’s decisions on creativity within the product(s) or service(s).

Payment

Until all payments are made in full, the copyright and ownership of all edits and material shot or created remains the full copyright and ownership of MPS Digital Productions Ltd. Any material published that has not been fully paid for, will be copyright-claimed by MPS Digital Productions to the publishing platform.

MPS Digital reserves the right to watermark all or any, preview or completed videos until the total bill is paid in full – at which point, the clean ‘public ready’ final version will be released to the client.

Payment may be made by bank transfer or cheque. All cheques must be made payable to Maciver Project Services Ltd. Bank transfer (BACS) is preferred. BACS information will be issued at the point of invoice.

Issue resolution

On delivery of the final master video, any technical issues encountered in the video will be corrected free of charge by MPS Digital. MPS Digital reserves the right to quote and charge accordingly, any ongoing and additional post-production incurred outside of the agreed contract.

Once complete video sign-off has been received from the client in writing and a final master file delivered, any changes to the video beyond that point will be subject to a £350 (ex VAT) re-mastering fee. This is to cover the costs of making minor amends, re-exporting the files and processing QC.

MPS Digital cannot be held liable to any party for any errors on any medium after the client has agreed in writing that the content is correct and accurate and should be posted, published or broadcast.

Any claims must be made in writing to MPS Digital within 7 days of receipt of goods. If no claim is made within this period, the client is deemed to have accepted the goods at the agreed price.

Provision of footage / rushes / project files

If a client takes all footage (or copies of all footage and material) away from MPS Digital – then it is deemed that the responsibility and safeguarding of the material is then fully passed on to the client. MPS Digital will then no longer be liable for the footage, and also reserves the right to delete all material and footage associated with the project from MPS Digital’s media server and hard drives at any point in the future.

Electronic project files (for editing, motion graphics and other associated audio and visual works) remain the property of MPS Digital, and copies will be given over to client at the discretion of MPS Digital. Copies of footage can be requested by clients, but this does not mean that project files will be transferred over by default.

Rushes (all filmed footage) are not supplied to the client as standard. Rushes/video files can be supplied for an additional fee of £350 ex VAT (plus the cost of a hard drive and postage). Rushes can be supplied WITH edit project files / edit timelines for a fee of £750 ex VAT (plus cost of hard drive and postage), which includes the transfer of MPS Digital’s intellectual property rights on the timeline sequences.

Production credits

Unless you specify otherwise, it is standard procedure for us to include a small MPS Digital text credit at the end of all videos.

Once you publish your video into the public domain, it is assumed to be acceptable by you (unless otherwise stated by you) for any talent that feature in your video (including voiceover artists, contributors, actors and presenters) to use and publicise their appearance in your video for the purpose of the talent’s own showreel and marketing use (in whole or part use).

Standard format

Unless otherwise specified, the default filming format and resolution for MPS Digital Productions is 1080HD PAL at 35mbps.

Managing your website

Acceptance

It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote, then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.

Please read these terms and conditions carefully. Any purchase or use of our web hosting services implies that you have read and accepted our terms and conditions.

Charges and Payments

Annual renewal invoices are generated 30 days in advance and sent to your registered email address. It is your responsibility to ensure this email address is kept up to date and can receive emails from us.

All services must be paid for by the due date shown on the invoice unless a written adjustment has been agreed. Failure to complete payment after this time will result in an automatic reminder when the invoice is overdue, and automatic account suspension should the invoice remain unpaid for more than 3 days. This applies to all hosting accounts.

If an invoice is unpaid, the related service will be suspended until such time that payment is received, and you inform us by email that you have paid. At this point we will use all reasonable endeavours to restore service within 24 hours.

We reserve the right to alter our prices at any time and will notify you of any alteration by providing you with a written notice. Notice of any price alteration will be sent via email to the email address that we hold for you in our account. If you have already purchased a particular service, then the price alteration will only become effective when the service reaches the end of its current term.

Cancellation, refunds, termination and disputes

Cancellation notices for all services must be given at a minimum of 48 hours in advance of the next billing date. No cash refunds will be granted unless a payment has been taken in error.

A breach of any of our terms and conditions will result in immediate termination with no refund.

Setup fees are non-refundable.

Client Conduct

Should we feel that your needs would be better served by another provider, we reserve the right, at our sole discretion, to terminate the hosting agreement. Where it is reasonable to do so, we will provide 30 days’ notice of termination and provide a backup of all website content and email.

Rights on Termination

Termination of this agreement does not affect your pre-existing liability, if any or affect our right to recover damages or pursue any other remedy in respect of any breach of this agreement by you.

In the event of us terminating this agreement due to breach of these conditions by you, we shall be entitled to the balance of all payments which would but for such termination have accrued up to the earliest date on which this agreement could have been terminated by you.

Setup fees are non-refundable. Any disputes should be expressed in writing via a valid written contact method.

Change of details

We have the right to change any username or password allocated to you for the purpose of essential network maintenance, enhancement modernisation or other work deemed necessary to the operation of the Internet.

Similarly, we have the right to alter the hosting environment your site runs in to one with like-for-like features, as long as reasonable notice is given and there is no disruption to service. The only reason we would do this is if it represented an 'upgraded' environment for you, the end user.

Account Support / Emergency Contact

If account support is required, we provide support via e-mail. To provide efficient service and comply with data protection laws, any requests for changes to your account (including billing changes, password changes or any other technical changes) must be submitted by e-mail from your registered address.

These Specific Terms and Conditions: a) apply to the provision of the Web Hosting Services; and b) are supplemental to the Maciver Project Services’ General Terms and Conditions of Supply.

Where there is a conflict or inconsistency between these Specific Terms and Conditions and the General Terms and Conditions of Supply, these Specific Terms and Conditions will apply.

Service period

The Web Hosting Service will commence on the date of activation and will continue for the Minimum Service Period (unless it has ended or been suspended earlier than this in accordance with another part of this Agreement).

At the end of the Minimum Service Period, the Web Hosting Service will automatically continue until notice is given or until it is terminated in accordance with the Termination clause.

Conditions of use

You agree to:

  1. provide us with an authorised contact and an authorised contact number and keep this information up to date; and
  2. keep the information set out at clause a) and any other relevant confidential information in a safe place and to take all necessary steps to ensure the security of such information so that it does not become known to any unauthorised person.

You agree that you will notify us immediately if you become aware of any change in circumstances which may lead you to believe that such information has become known to any unauthorised person.

You agree that we may, from time to time, suspend your Web Hosting Services at our discretion:

  1. if we reasonably believe that such a step is in the interests of security;
  2. if your use of the Web Hosting Services, is, or (in our opinion) is likely to be, detrimental to the provision of services to you or any of our customers, or to our business and/or reputation; and/or
  3. in accordance with the relevant clauses of Maciver Project Services’ General Terms and Conditions.

You are responsible for any misuse of the Web Hosting Service, even if a colleague or employee has committed the inappropriate activity. Therefore, you must take steps to ensure that others do not gain access to your account.

You agree not to break or attempt to break security on any of our networks or systems, or to access an account that does not belong to you. You may not use scripts or programs that interfere with or deny services to other users on any other server, host, network or channel.

You are entirely responsible for the content of your user data, including but not limited to your Web pages and associated databases.

Fault reporting

Any fault with the Web Hosting Services must be reported to us as soon as possible either by telephone or email during Fault Reporting Hours.

We will use our reasonable endeavours to rectify any fault reported to us under clause 7.1, however, we cannot and do not guarantee that the Web Hosting Services will be fault free. Should faults occur we will use reasonable endeavours to correct them.

MPS’s rights

We will not be held responsible for any unauthorised access to the Web Hosting Service or your data or content unless caused by our negligence or wilful misconduct.

Data backup

We take regular backups of our hosted websites.

You are advised to make local backups of any business-critical data. We will not be liable for any loss, claim or damage which is caused by a failed backup or by a failure by you to make regular backups where required.

You understand and acknowledge that we will not be responsible for the integrity of your data or the fact that such data may be or become corrupt.

Termination

Once the Web Hosting Service has been activated and is available for you to use, you can end this Agreement by giving us notice equal to the Minimum Cancellation Notice Period.

Within one month of the termination of this Agreement, we will delete all files and content from our Web Hosting Server(s), including but not limited to Web pages, images and database files, which we have hosted on your behalf as part of the Web Hosting Service.

It is your responsibility to make arrangements for the transfer of your data prior to the termination date. We cannot accept any liability for any loss or damage incurred by you as a result of the deletion of such data.

The registration period is one year.

We will register and renew domain names in our Client's name. You are always in control of every aspect of your domain name(s) and can manage your domain's WHOIS data by contacting us. It is your responsibility to keep this data correct.

All domain registrations are provided through Tsohost for whom MPS acts as a Reseller. By registering a Domain name through our service, you are bound by the Tsohost Registrant Agreement and any relevant 3rd Party terms.

Domain names expire on the day immediately after their renewal date. As such we strongly recommend renewing a minimum of 48 hours before the expiration date.